Delivering exceptional customer service is at the heart of what we do
Reliability
Using Worldwide Express is like having all the benefits of your own fleet at your fingertips — without the ongoing costs of fuel, vehicle maintenance, driver recruitment, management, and payroll; you are free to focus on what really matters to your business.
Dedicated vehicles can be booked to your exact collection and delivery specifications. Our International Shipping Team has the expertise to advise you on the fastest delivery routes, ensuring your business avoids unnecessary costs or delays.
Our service provides the highest level of security, safety, and reliability, protecting your consignment from loss or damage.
Flexibility
Demand for faster and cheaper delivery is high in the current economic climate. Our delivery services offer the flexibility needed during times of increased production and output without adding the strain of expanding your fleet.
As delivery demands fluctuate, our dedicated fleet adjusts to meet your needs. Running our own fleet of vehicles allows us to offer you services outside of the normal network and transit times. From collection to delivery, using one of our bespoke services gives your business maximum flexibility, ensuring you remain in control – whether that be single or multiple consignments sent locally, nationally, or through our international network.
Honesty
Logistics can be complicated and time-consuming for a business, which is why our customer service team is on hand to offer honest, well-informed advice and expert knowledge.
Through our online portal, you can obtain real-time status updates of your consignment, tracking your goods from collection to delivery. You will also have access to our reporting software, keeping you in control. Any unavoidable delays are monitored, and you will be advised by phone or email on the progress of your shipment.
Meet some of our team...
When did you join WWE? March 1999
What is your background? Merchandiser
What are your interests out of work? Music & Running
As Operations Director, my role is to oversee and plan the smooth running of our operations department. With over 25 years of experience, I enjoy working with our customers and have built strong partnerships over the years. My role is to plan ahead, making sure that the right fleet and personnel are in place for our customers’ needs.
I enjoy mentoring our team and helping and supporting them in their daily decisions. I work closely with our Managing Director and Sales and Marketing team in providing the resources needed to fulfil the business’s targets and plans.
When did you join WWE? May 2017
What is your background? Sports Science
What are your interests out of work? Dog Walking & Mountain Biking
In my role, I oversee UK operations, working closely with both our operations team and our customers to coordinate and manage shipments. My daily role is varied, covering customer service, route planning, managing complex projects and much more!
What I enjoy the most is finding solutions to seemingly impossible challenges, whether they involve tight time constraints or highly bespoke requirements. It is always rewarding when we manage to solve these issues.
When did you join WWE? September 2010
What is your background? Transport
What are your interests out of work? Travelling and outdoor activities
In my daily role, I manage international quotations, bookings, and the preparation of commercial invoices. I collaborate with customers and partners to provide up-to-date tracking and clearance information, ensuring a seamless shipping process.
I take pride in building strong relationships with customers and assisting them in navigating the complexities of international shipping, including handling dangerous goods quotations. My methodical approach ensures that I effectively manage projects from start to finish.
Oscar Wills-Wilson
Warehouse Manager & UK Operations Coordinator
When did you join WWE? Aug 2018
What is your background? Joined from Full-time Education
What are your interests out of work? Golf, Football and Dog Walking – as a new dad, when I have time!
As part of the UK Operations team at Worldwide Express, I manage quotes, provide customer service, and support colleagues with shipment planning and coordination. I oversee warehouse health & safety and operate the forklift truck for incoming and outgoing goods.
I also supervise the pick and pack process for our warehouse fulfilment side of the business, ensuring efficient distribution to our customers. I enjoy the hands-on nature of my role and take pride in keeping everything running smoothly!